The director of USCIS is a Cuban immigrant and is being praised for the work he is doing in the agency. Someone who understands the system is definitely needed. - - Donna Poisl
U.S. Citizenship and Immigration Services' Alejandro Mayorkas has brought greater openness and transparency to the agency and ordered a review of all agency policies to make sure they are fair.
by Teresa Watanabe, Los Angeles Times
On a recent afternoon, the head of the nation's legal immigration system opened himself to a cascade of complaints from more than 300 attorneys, immigrant advocates and others at a teleconference based at the Western regional headquarters of the U.S. Citizenship and Immigration Services in Laguna Niguel.
Agency director Alejandro Mayorkas listened intently, with nary a twitch of annoyance.
"I have articulated within the agency that we should not shirk from criticism," he said. "We should just work very, very hard not to deserve it."
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